Clear terms.
A clearer relationship.

Terms of service

Who provides the suite

NEWGENIX LLC provides Quote Desk, Job Desk, Clean Proof, Close Checklist and the Connected Workspace Hub. Contact admin@newgenixapps.com for suite support. These terms cover this website and authorized suite development previews. They do not replace the terms for separately purchased mobile apps or other Newgenix products.

Using a development preview

Preview access is limited to approved testers. Use fictional business records and photos you are authorized to use. Do not upload real client addresses, confidential business records, identity documents or payment-card details. Keep your sign-in private and do not attempt to access another organization's records. Test features can change or be unavailable; do not rely on a preview as your only business record or backup.

Our development checkout uses Paddle's sandbox. A successful sandbox transaction or test license is not a real purchase or production entitlement. Use only test payment details supplied for that test workflow.

Planned paid options

• Monthly suite: $7.99 USD/month for the owner, plus $4.99/month for each additional member.
• Team Annual: $120 USD/year for one owner and up to five members. The base plan renews at $120/year until canceled. Members beyond those six people cost $4.99 each/month. Each person uses a separate sign-in. Subscription access covers all four apps while subscribed.
• Enterprise: custom quotes for organizations with 100 or more total users. Pricing, storage and support depend on the agreed offer.
• Lifetime desktop apps: Clean Proof $9.99 USD; Quote Desk, Job Desk and Close Checklist $29.99 each. Each app license is for one person on two Windows computers, with continued use and updates for the purchased major version. Future major upgrades and cloud services are separate. Mobile cross-purchase access is not currently included.

Prices are before applicable taxes. Before paid checkout opens, the order will identify the supported release, storage allowance, amount due, included users, recurring charges, billing dates and cancellation route. The planned seven-day desktop trial requires no card and has no automatic charge; a paid purchase must be a separate choice. Canceling a paid subscription before renewal is intended to stop future renewal charges, with access through its paid term. Detailed added-seat billing and cancellation behavior will be shown before anyone can buy.

Website purchases and refunds

Paddle is our selected checkout provider. When website sales launch through Paddle, Paddle will act as the reseller and merchant of record for those orders, process payments and handle purchase-related support and refunds. Product support remains with Newgenix. Separate Apple, Google or Microsoft store orders use their own store processes. Our planned first-purchase refund guarantee is described below.

Your information and changes

The privacy policy describes current information handling. Opening a connected test workspace does not automatically migrate existing local desktop records. We will update these pages before changing the scope to public paid service. Features described as planned are not a promise that they are available today. These terms do not remove any rights you have under applicable law.

Privacy policy

Scope and contact

This notice describes NEWGENIX LLC's suite website, suite support messages and restricted connected-workspace development testing. For requests or questions, email admin@newgenixapps.com with “Suite privacy request.” Other Newgenix products and separately released mobile apps have their own privacy information.

Website visits

Squarespace hosts this website. Website delivery involves technical information such as your IP address, browser/device information and requested pages. Squarespace uses required cookies to deliver and secure its services and offers analytics-related cookies. Use the website's Cookie Preferences control and your browser settings to manage available choices. The custom suite pricing calculator calculates locally in your browser; entering a team size does not create an account or submit a quote request. Following an email link opens your email app and sends nothing until you choose to send.

Support and preview accounts

If you contact us, we receive your sender details, message and any attachments you send. An approved preview account uses your email, account identifier and authentication/session information. Password entry is handled by Supabase Auth; the suite interface does not retain the password you type. The connected workspace uses tab-only sign-in storage by default. Choosing “Keep me signed in” stores session information on that browser so you can return. Signing out clears the app's saved session.

Workspace and activation information

The preview can store company and member records, client/service-address fields, quotes, job schedules and assignments, visit notes, photos and monthly reports. Only fictional client records are authorized during this development phase. Uploaded content is sent to the connected service; it does not stay only on your device. Workspace access is checked against the signed-in account and company membership. It is not made public simply by being uploaded.

Trial, sandbox purchase and activation records include account identifiers, product/transaction references, access status and relevant dates. Device activation uses a random installation identifier, not a hardware serial number. The Windows Hub protects its local license cache using Windows encryption. The connected photo pipeline resizes/re-encodes photos and omits original EXIF/comment metadata from the resulting copies; photos and captions can still reveal people or locations. This statement does not describe every installed mobile app's original-photo storage.

Why we use information and who processes it

We use this information to deliver and test the workspace, authenticate access, synchronize authorized records, verify test licenses, detect misuse, diagnose failures and answer support requests. Supabase provides the current development authentication, database and private photo storage; Cloudflare Pages serves the connected web interface; Paddle processes sandbox checkout information. The development database is configured in the US. Providers may process technical and support information in other locations under their own arrangements. Authorized Newgenix administration may access records when needed to operate, troubleshoot or support the preview.

Provider information: Squarespace, Supabase, Cloudflare and Paddle. Provider notices supplement, rather than replace, this explanation of Newgenix's processing.

Retention, deletion and your choices

The restricted preview does not yet have an automatic cloud-retention/deletion schedule or a self-service account-deletion control. Test and activation records can remain while we develop and validate the service. Contact us to request access, correction or deletion of information we hold; we may need to verify your identity and authority over a workspace. We will explain the available action and any information that needs to remain for security, transaction records or applicable obligations. Do not email passwords or full card details.

Archiving a client is not permanent deletion. Removing an app or clearing browser data does not itself delete cloud or provider records. The future paid service's post-cancellation export, deletion and backup-expiry policy is still being implemented; it is not an operating guarantee for this preview. We will publish the effective production schedule before accepting real customer workspace data. Keep your own copies of anything you need and avoid putting sensitive information into the preview.

Security and updates

The connected service uses encrypted network connections and authenticated workspace checks. No system guarantees absolute security. Depending on where you live, applicable privacy law may give you additional rights; contact us to make a request. We will update this notice as the service changes and identify the updated date above.

Refund policy

No current suite charges

The public desktop suite checkout is not open. Development sandbox transactions do not charge real money, so they are not refundable purchases. An availability email or preview invitation does not start a paid subscription.

Our planned first-purchase guarantee

When suite website sales open through Paddle, we plan to offer a full refund requested within 30 calendar days of your first Connected Workspace website purchase. This voluntary guarantee applies to the first purchase only. Subscription renewals, later purchases and later added-member charges do not begin a new 30-day guarantee. Mandatory refund rights and additional rights available under Paddle's terms are not limited by this policy.

Getting help with a purchase

For a real Paddle purchase, use the support link on your receipt or Paddle buyer support. You may email admin@newgenixapps.com for help locating the correct order. Provide the order reference and purchase email, but never your password or full payment-card details. Paddle's refund policy and applicable buyer rights also apply to Paddle orders.

A refund and subscription cancellation are different requests. Use the cancellation route supplied with a subscription to stop future renewals. Any effect on access will be explained with the refund; local business records should not be removed simply because a payment is refunded. The production refund-to-access workflow must be completed before our suite checkout opens.

App-store purchases

Purchases from Apple, Google or Microsoft use that store's refund route and applicable purchase terms. The planned website guarantee does not extend to those separate store purchases.